My personal guidelines is to try to buy from a business enterprise which actually cares about itas clients.
Ordered an upper the most important few days of December, emailed 12+ instances without response. Called these people 5 times with a promise of delivery shortly. Charged my favorite cc suitable an approach yet still no Upper. Create messages from them each day about selling and specials. NFW. this could be my favorite final time period I will manage these A-holes. However no Uppera
All of us apologize the absence of interaction on your own purchase from November. At that time all of our customer service team was actually receiving a big volume of contacts, that had beennat enabling us all to answer in the preferred time-frame.
We read your irritation really item being shipped besides, and need to negotiate their event furthermore. Remember to email us at [email covered] .
Simple rifle (ordered inside the dark saturday deal) grabbed more than a month to finally occur, & the metal places fourteen days beyond that, which was aggravating, nevertheless client care office would be really responsive all the energy. My personal longest hold off the cell is a half hour, and that had been the Tuesday after Thanksgiving, once they happened to be super-busy operating the ordering from weekend purchase. All phone calls were around a 5 min waiting.
Their unique write tips is located at the bottom of every page regarding websites. The phone number was 860-229-9994.
We apologize towards shortage of communication on arrange. While we have our personal contact information on our site, i realize the actual way it might be lost because it is at the base of this webpage. Most of us performed see a higher volume of associates in that timeframe and were not able to react to each inside our desired timeframe.
We wish to learn about your very own order feel, because helps in boosting sooner or later. Satisfy contact us at [email protected] .
Excellent,Chris B.Stag Arms
Iam extremely dissatisfied to live engineer chat room learn to read of various other Stag people obtaining exact same problems that i actually doathat getting: No shipment without conversation. My personal purchase ended up being positioned 3 weeks ago for a comprehensive greater. After 4 efforts by the pointless a?customer services forma?, I began dialing. No human beings comprise contacted as each call walked right to voice mail.Finally, achievement! We hit a woman having said that there were simply TWO people that worked client service plus one is away. We presented the woman my personal purchase quantity, and she a?thoughta? it could be 3 way more monthsaWe mentioned a?you assume?a? and she said a?yeah, theyare kinda behinda?.One even more few days, so this purchase receives canceledaby just how I laughed during the writer of this segment as he bragged on their own customers serviceaCaveat Emptor!
Hello Raymond Ford,
Most of us value your own time in supplying this opinions, therefore apologize with regards to the diminished conversation on the order. I understand their put suggestions can assist united states later on developments, and wants one to reach out to you at [email protected] to go over your very own feel additionally.
Possessing the exact same problem with no feedback from service, ordered a Stag-10 on Black monday, all I want is actually approximately transport go out, wanting to waiting however lack of connection certainly bothersome.I am just a return client, does indeednat be seemingly alike business like it used to be, folks from the helm and it reveals! At the moment i’m continue to ready and waiting but i really do bring controls, newer people beware.
Iam regretful to listen concerning your experience in the customer support team i apologize for that diminished interactions. I wish to hear more information on their skills, while I understand it would even more enable us in modifications to your professionals. Kindly let us know at [email safe] .
My AR all established with a stripped-down Stag lower from the LGS. Since that time, Iave ordered a cheaper devices package and nickel boron BCG directly from Stag Arms page. Transporting got a while, but, really extremely happy with the standard products I was given. I recently bought a Stag 15 Minimalist Upper to alter my own frankenstein to a bonafide complete Stag rifle. It might be some time before I receive they, but, Iam yes Iall be happy with simple unique higher. Persistence happens to be a virtue, dudes. In which Stag weapon does not have in sending travel and client care- they about compensate for with good quality guarantee and pride in their quality. Itas worth the wait!
Just a revision while I have read all the opinions about absence of exposure and delays in freight. Ordered an upper last night and obtained mail today that object got transported. Would genuinely believe thatas really quick turnaround while having didn’t come with problems up to now, continues to supervise and often will update if matter changes.
The reason whynat the version 2 discussed?
Our company is at this time in contact with the writer to consider upgrades on our personal products/services. The product 2 has recently already been changed into Stag 15 M4, that is replaced to remove the haul manage in place for a Magpul MBUS Rear look. Don’t hesitate to get in touch with utilize with any questions to [email secure]
Ordered a 15L LEO December 29th utilizing the nickle boron BCG and have now continue to maybe not acquired it. I canat feel these are only business to help a genuine lefty AR. I really could have discovered to capture righty by now.
Iam regretful to learn of your knowledge about our transportation section. Our company is constantly trying to develop all of our procedures i understand that the responses out of your experiences would allow us develop. I would really like for one to reach out to us all at [email guarded] for additional information.
Revise to January posting: nevertheless no higher. First, is actually was the NiBo BCG and today itas the SS cask unavailable. Yet I continue to become daily deal e-mail! We name BS regarding dress.